Experienced in managing Predictive Dialer technology.
Able to effectively communicate and comprehend instructions in English.
Knowledge of voice telecommunications technologies, including PBX, ACD, AOD, IVR, Chat, SMS, Predictive Dialers and Voicemail.
Excellent working knowledge of MS Office suite including Word, Excel, PowerPoint & strong written communication skills.
The CRM Delegated Administrator is responsible for managing, configuring, supporting, troubleshooting, strategizing and creating custom solutions for the all CRM applications that are related to the Call Center.
Act as Technical and systems liaison between EBS and Client IT and Operations staff. Lead all technical aspects of client project on-boarding.
Act as company's internet police, monitoring internet and email-use while ensuring adherence to company's usage policies.
Desired but not required: experience with VoIP and website designing.
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in India.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip