IT Executive

Position: IT Executive

Location: Bengaluru (Support for all branches as required)

Department: Administration / IT

Reporting To: Administration Head / Management

Job Summary: We are seeking a highly responsible and technically capable IT
Manager to manage and maintain the complete IT infrastructure across all
hospital and branch locations. The role includes hardware and software
management, network administration, CCTV systems, security systems, IT asset
management, vendor coordination, and technical support to all departments. The
IT Manager will ensure that all systems run smoothly, securely, and efficiently
as per company SOPs, policies, and operational requirements.

Key Responsibilities

·         Set up
workstations with computers, routers, printers, scanners, and other peripheral
devices.

·         Check and
maintain computer hardware including HDD, keyboards, mouse, monitors and
internal components.

·         Install,
configure and maintain operating systems and required software applications.

·         Develop,
manage and maintain LAN/WAN networks to ensure optimal performance.

·         Ensure
network security, data protection and privacy across all systems.

·         Provide
guidance and training to staff on using software, systems and IT equipment.

·         Schedule
upgrades, system updates and preventive maintenance without interrupting
workflow.

·         Troubleshoot
and resolve hardware, software and network issues quickly.

·         Identify
shortages of IT equipment and coordinate procurement.

·         Install,
maintain and repair CCTV systems across all branches.

·         Maintain
telephone systems and coordinate with telecom vendors for issue resolution.

·         Support
management of telephone and internet connections for branches.

·         Repair and
maintain laptops, desktops and other IT hardware.

·         Handle
printer installation, repair and maintenance.

·         Resolve
biometric attendance system issues.

·         Provide
networking support across locations.

·         Provide
remote technical support to staff and other branches.

·         Support
new branch setups including full IT infrastructure installation.

IT Asset Register & Stock
Management

·         Maintain a
complete IT Asset Register for all company equipment including laptops,
desktops, printers, networking devices, CCTV systems, and other electronic
equipment.

·         Ensure
proper tagging and tracking of all IT assets across branches.

·         Update
records for new purchases, transfers between branches, repairs, and disposals.

·         Coordinate
with Administration and Accounts teams for procurement and stock records.

·         Conduct
periodic physical verification of IT assets and reconcile with system records.

·         Maintain
inventory levels of essential IT accessories and spare parts.

IT Audit & Compliance
Responsibilities

·         Ensure all
IT systems and infrastructure follow company SOPs and IT policies.

·         Maintain
documentation for installations, repairs, upgrades, and system changes.

·         Prepare
reports and records required for internal and external audits.

·         Support
management during IT audits by providing system documentation and asset
records.

·         Ensure
data backup systems are functioning properly and verify backup schedules.

·         Monitor
system security and ensure compliance with data protection and privacy
guidelines.

·         Identify
risks related to IT infrastructure and recommend improvements.

Skills Required

·         Strong
knowledge of computer hardware troubleshooting

·         Networking
knowledge (LAN, routers, internet configuration)

·         CCTV
installation and maintenance knowledge

·         Printer
and device troubleshooting

·         Ability to
provide remote IT support

·         Vendor
management and coordination

·         Documentation
and IT asset management skills

·         Strong
problem -solving ability

Qualifications

Diploma or Degree in
Information Technology, Computer Science or related field.

3–6 years experience
in IT infrastructure or system administration preferred.