IT Infrastructure Manager

Position: IT Infrastructure Manager

Location: Bangalore

Experience required: 8-15 years 

Job description:

• Local systems, local users Dimensioning and selection of local IT equipment within centrally published HARTING standards


• Procure, install, configure, and maintain local desktop hardware including pro-duction IT hardware, operating system, application software (via MCM)


• Procure and operate IT equipment for conference rooms


• Procure local server and LAN hardware


• Install, run and maintain local server systems (physical and virtual) and applications including fileservers and DBMS


• Procure and handle Small Mobile Devices (SMD) like cell phones, iPhones, iPads and similar


• Troubleshooting for computers, printers, local network appliances


• Responsibility on local IT-related technical infrastructure (partially): power supply, air condition, physical access.


• Responsible for Backup and Restore for local desktop and server systems


• Keep local IT security systems up to date


• Taking care for local and globally advised IT security systems like virus scanners, secured remote connections and so on


• Other operational regular doings (daily checks…)


• Create and maintain user accounts


• First level user-support for several on premise and/or cloud-based office applications


• Working in a national multisite IT environment


• Organize and occasionally conduct trainings on IT Infrastructure for users if needed

Required Experience:

• 8–12 years of experience in IT Infrastructure, System Administration, or IT Operations.


• Experience supporting enterprise users in a multi-site environment.


• Experience working with global or international IT teams.


• Hands-on expertise in server, desktop, and networking technologies.


• Experience managing IT incidents, requests, and infrastructure projects. 

IT Education

• Preferably professional IT education or similar qualification (Degree in science)


• Preferably owning a Microsoft certificate (MCSA, MCSE, MCITP …) or similar qualification. 


• Several years of experience in professional IT


• Worked for larger departments or teams of IT users


• Preferably having worked in an international company


• Experienced with Desktop HW-equipment (e.g. DELL PCs, printers …)


• Professional desktop operating systems (Windows 10/11)


• Microsoft Office applications (Office Professional 2016, Office 365 Pro Plus, M365)


• Smartphones etc. (iOS), telephony


• Server equipment (e.g. DELL), storage units, UPS


• Server operating systems (Windows Server 2016 and newer)


• Microsoft Active Directory, domain and user administration, rights management


• Server based computing (Terminal Services, Citrix …)


• Setup and maintenance of several server systems


• IP based networking


• Install and maintain network equipment (Manageable switches, routers, fire-wall equipment, WiFi)


• Current releases of Microsoft SQL Server or other SQL database

Centrally managed systems:

•  Assistance and collaboration in centrally organised IT projects


• Local counterpart for central IT in daily doing, monitoring and so on 


• Cooperate with central IT teams (International Coordination, DataCentre, Network & Security and others)


• Maintain WAN-node on advice


• Collaborate with local service providers


• Pre-qualify IT problems and questions


• Maintain centrally provided ticket- asset management-systems etc.

Organisational tasks at individual location:

• Report to local Management and central IT department 


• Supra-local responsibilities in the case of multiple sites


• Leadership task for employees


• Ensuring and further developing local and central IT processes


• Communicate IT IS issues in local company


• Guarantee the legally compliant status of IT IS equipment (SW licenses…)


• Prepare input for local IT Budget


• Take care on local expenses for IT


• Transfer of local IT needs to central IT, define requirements and transfer recommendations


• Ensure data privacy and protection of HARTING Intellectual Property


• Ensure IT security rules


• Contact partner for local and international IT service providers


• Responsible for keeping IT standards


• Keep relevant IT maintenance contracts up to date

Communication and interpersonal skills 

• Open mind for frequently changing environments and new tasks


• Speaking, writing, reading English fluently


• Capability to coordinate local projects


• Ability to work in a local team, an international IT team as well as a local individual worker


• Availability for irregular work on weekends and late night


• Willing and ability to travel internationally from time to time