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IT Project Coordinator

Job Description - IT Project Coordinator

Job Description: Project Coordinator (PC)


Position: Project Coordinator (PC)


Job Summary


The Project Coordinator (PC) will oversee the end-to-end coordination of daily network migration schedules, customer window approvals, resource alignment, and daily tracking.


Key Responsibilities




  • Change Management & Approvals: Coordinate with customer operations teams to secure Change Requests (CR/MW) approvals and site access permits.




  • Tracking & Governance: Maintain the daily master cutover tracker across all planned network nodes and circuits.




  • Resource & Roster Management: Manage engineering shift rosters for night-window coverage and ensure seamless alignment between field and remote teams.




  • Reporting & Analytics: Publish daily morning execution summaries, cutover success/failure metrics, and site readiness reports.




Core Competencies & Requirements




  • Tool Proficiency: Advanced expertise in Microsoft Excel, JIRA, Smartsheet, and standard project management reporting tools.




  • Domain Knowledge: Strong telecom/networking background with deep understanding of Maintenance Window (MW) change management lifecycles.




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