IT service desk Engineer

Job Description - IT service desk Engineer

Our Company

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The team

This resource will be part of IT Service Desk Engineer, based out of Pune location

The role

We are looking for someone who has good experience in IT Services desk support with sound knowledge of Jira tools

What you’ll bring

1. 2 to 4 years of experience in IT services desk support
2. Have good ability in handling IT services desk tickets
3. Should have knowledge on Jira ticketing tool or any relevant ticketing tools.
4. A team player in a dynamic environment
5. Experience in any ticketing tools
6. Good communication skills
7. Key Behavioral skills: Accountability & Ownership, Ethics & integrity

About us

We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

#LI-AP1

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IT service desk Engineer

Job Description - IT service desk Engineer

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