IT System Engineer

This role is for one of the Weekday's clients

Min Experience: 5+ years

Location: Bengaluru

JobType: full-time

We are seeking an experienced IT Systems Engineer to design, implement, and support enterprise IT infrastructure with a strong focus on endpoint management, device compliance, identity management, and system security. This is a hands-on technical role responsible for ensuring the scalability, reliability, and security of enterprise platforms across macOS and Windows environments.

The ideal candidate will have deep expertise in Modern Device Management (MDM), Microsoft 365 administration, identity and access management, automation, and enterprise endpoint lifecycle management while collaborating with cross-functional teams to drive operational excellence.

Key Responsibilities

Enterprise Systems Administration

• Design, implement, and maintain enterprise platforms, including Microsoft 365, Microsoft Entra ID (Azure AD), Single Sign-On (SSO), Identity & Access Management (IAM), and endpoint management solutions.
• Ensure high availability, scalability, and security across enterprise IT systems and services.
• Lead platform upgrades, integrations, migrations, and continuous infrastructure improvements.

Endpoint & Device Management

• Own the administration and governance of macOS and Windows endpoint environments.
• Design and enforce device management policies, including:
• Device enrollment
• Compliance baselines
• Configuration profiles
• Software deployment
• Patch management
• Manage enterprise device lifecycle using MDM platforms such as Jamf, Microsoft Intune, or equivalent solutions.
• Maintain secure and standardized endpoint configurations across the organization.

Identity & Access Management

• Design and automate user provisioning, de-provisioning, and access lifecycle processes.
• Administer identity platforms and authentication services while enforcing security best practices.
• Support role-based access control (RBAC), privileged access, and identity governance initiatives.

Automation & Process Improvement

• Develop automation scripts and workflows to streamline system administration and endpoint management.
• Leverage PowerShell, Python, Bash, and platform APIs (such as Microsoft Graph or Jamf APIs) to improve operational efficiency.
• Standardize deployment, configuration, and administrative processes through automation.

Systems Reliability & Security

• Lead root cause analysis for complex infrastructure and endpoint issues, implementing long-term corrective solutions.
• Collaborate with cybersecurity, infrastructure, and application teams to strengthen system security and compliance.
• Support endpoint hardening, monitoring, vulnerability management, and security policy enforcement.

Documentation & Governance

• Maintain comprehensive technical documentation covering system architecture, configurations, endpoint policies, operational procedures, and change management.
• Ensure documentation supports audit readiness, knowledge sharing, and operational continuity.
• Participate in governance initiatives and continuously improve IT operational standards.

Leadership & Collaboration

• Mentor junior engineers by sharing technical expertise and best practices.
• Collaborate with cross-functional teams to deliver secure, scalable, and reliable enterprise technology solutions.
• Contribute to process improvements, technical standards, and platform optimization initiatives.

Required Qualifications

Must-Have Skills

• 5–7 years of experience in IT Systems Engineering, Enterprise Platform Administration, or System Administration.
• Strong hands-on experience managing macOS and Windows environments.
• Expertise with Modern Device Management (MDM) platforms such as:
• Jamf
• Microsoft Intune
• Workspace ONE
• Kandji
• Or equivalent enterprise endpoint management solutions
• Advanced knowledge of:
• Microsoft 365
• Microsoft Entra ID (Azure AD)
• Identity & Access Management (IAM)
• Single Sign-On (SSO)
• Experience managing:
• Device enrollment
• Configuration profiles
• Compliance policies
• Software deployment
• Endpoint patch management
• Strong scripting and automation skills using PowerShell, Python, Bash, or similar technologies.
• Experience implementing endpoint security, compliance, and system hardening practices.
• Excellent documentation, analytical, and cross-functional collaboration skills.
• Experience mentoring technical teams and driving engineering best practices.

Good-to-Have Skills

• Microsoft Intune Administration
• Jamf Administration
• Microsoft Graph API or Jamf API automation
• Endpoint security and compliance frameworks
• Enterprise infrastructure migrations and platform integrations

Preferred Certifications

• Jamf Certified Administrator (JCA/JCPA)
• Microsoft Certified: Endpoint Administrator Associate
• Microsoft Certified: Enterprise Administrator Expert
• CISSP or other relevant security certifications