M

IT TechSupport

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Apply Now
icon loader Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - IT TechSupport


Role - IT Helpdesk

Experience - 2 to 4 years

Job description

Key Responsibilities

  • Diagnosing and troubleshooting firewall, router switch and access point problems at local and remote offices .
  • Install, maintain and upgrade equipment and its associated infrastructure.
  • Provides network and host based security, incident response, firewall and VPN management and administration
  • Provide existing support for laptops (Mac and Windows) and applications
  • Manage projects and maintenance tasks working ticketing system
  • Monitors Network for usage anticipate and identify problems suggest solutions
  • Implement the necessary controls and procedures to protect information systems
  • Work with 3rd party vendors and providers with support
  • Ensure that system is resilient and can recover from outage
  • Provide end user desktop support for Mac and Windows laptops
  • Look at the asset assignment process and responsible for keeping asset inventory up to date
  • Ensures that no one allowed to install any software with authorized persons approval.
  • Responsible for managing complete IT inventory
  • IT Asset assignment and maintainace

Required Skills

  • Knowledge in Identity Provider administration and management such as Okta, OneLogin, Active Directory
  • Knowledgeable in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, NTP, HTTP, SMTP, CIFS, LDAP, and MS AD) and possess an understanding of how to support these applications /protocols when access through VPN and Firewall appliances
  • Hands on experience working with VPN technologies
  • Identifies, researches, and resolves technical problems.
  • Documents, tracks and monitors the problem to ensure a timely resolution.
  • Expert-level skills with Windows and Mac OS
  • Ability to learn quickly new or unfamiliar technologies and products, independently using documentation and online resources

Required Experience

  • 2 + years of Helpdesk Support or IT related experience.



Original job IT TechSupport posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Apply Now
Share Job
Share Job

Auto-Apply to IT TechSupport Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar IT TechSupport Jobs in India

GrabJobs is the no1 job portal in India, connecting you to thousands of jobs fast! Find the best jobs in India, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.