Jewellery Production & Operations Manager -SEEPZ Mumbai

Job Role: Production & Operations Manager
Location: Seepz, Mumbai

Position Summary:
We are seeking an experienced and result-oriented Production Operations & Fulfilment
Manager to oversee day-to-day jewellery manufacturing operations. The role is responsible
for achieving production targets, ensuring quality standards, optimizing resources, driving
process improvements and leading production teams to deliver operational excellence.

Key Responsibilities:
Team Management:
• Lead, guide and motivate PPC, Production, Quality & other related fulfilment
associates to achieve daily output with the required quality standards.
• Plan manpower allocation based on production priorities and monitor workforce
productivity.
• Conduct regular on job coaching and training for the associates.

Manufacturing & Operations:
• Execute daily, weekly and monthly production plans in line with the export
requirements to meet customer delivery commitments.
• Ensure production targets are achieved while maintaining quality, cost and delivery
timelines.
• Optimize utilization of manpower, machinery, materials and production capacity.
• Ensure adherence to quality standards practices reducing internal rejections.
• Ensure compliance with manufacturing SOPs, EHS standards and safety regulations.
Quality Improvement & Performance Management:
• Monitor production activities to ensure compliance with customer-defined quality
standards and specifications.
• Monitor key manufacturing KPIs including productivity, efficiency, OTIF, metal loss,
and diamond loss.
• Monitor work-in-progress (WIP) and coordinate material availability to ensure
uninterrupted production.
• Drive cost optimization initiatives without compromising quality and customer
commitments.

Plant & Infrastructure Management:

• Coordinate with the Maintenance team to ensure optimum machine uptime through
preventive maintenance.
• Ensure availability of machinery, tools, consumables and production resources.

Cross-Functional Coordination & Reporting

• Coordinate with Sales, PD, and EXIM teams to ensure smooth production flow.
• Review daily, weekly and monthly MIS reports.
• Support implementation of new projects, process improvements and operational
initiatives assigned by the management.

Candidate Profile:
Education & Qualifications:
• Graduate.
• Diploma in Operations or Production Management will be an added advantage.
Experience:
• 10-14 years of experience in jewellery manufacturing operations, including at least 3-
4 years in a managerial role.
• Proven experience in managing end-to-end production activities.
• Exposure to production planning, process improvement, and operational excellence.

Skills & Competencies:
• Strong understanding of jewelry manufacturing processes and production
operations.
• Good knowledge of quality systems, productivity improvement, and resource
optimization.
• Proficiency in MS Excel and ERP systems (Emperor).
• Effective communication, and interpersonal skills with a collaborative approach.
• Experience in managing shop-floor operations in a high-volume jewellery
manufacturing environment.