Jewelry Sales Executive

This role is for one of Weekday’s clients
Salary range: Rs 250000 - Rs 350000 (ie INR 2.5-3.5 LPA)
Min Experience: 0 year
Location: Ahmedabad
JobType: full-time

About the Role:

We are currently looking for an enthusiastic and customer-oriented Jewelry Sales Executive to join our retail team. This is an exciting opportunity for individuals who are passionate about luxury, fashion, and client service, and who are looking to begin their career in the retail jewelry sector. As a front-facing team member, you will play a critical role in representing our brand and delivering a premium shopping experience to every customer.

The ideal candidate will be energetic, eager to learn, and able to connect with customers to understand their preferences and guide them through their purchasing decisions. You will receive full training and mentorship to understand our jewelry collections, sales techniques, and retail operations.

Key Responsibilities (KRA/KPI):

• Customer Assistance & Engagement:
  Greet and assist customers warmly as they enter the store. Provide in-depth knowledge about jewelry products, designs, and materials, ensuring customers receive a personalized and informative experience.
• Jewelry Sales & Influence:
  Leverage your communication and persuasion skills to influence buying decisions. Guide customers through the selection process and promote appropriate products to match their preferences, lifestyle, or occasion.
• Revenue Target Achievement:
  Contribute directly to the store’s monthly and seasonal sales targets by consistently closing sales, upselling where appropriate, and ensuring a high conversion rate.
• Visual Merchandising:
  Maintain excellent visual presentation standards within the store. Ensure that product displays are aesthetically appealing, well-lit, organized, and aligned with brand guidelines.
• Customer Query Handling:
  Address all customer queries professionally and promptly. Assist with questions related to product features, availability, customization options, and after-sales services.
• Customer Follow-up:
  Maintain strong relationships with customers by following up on previous purchases, informing them about new arrivals or special events, and encouraging repeat business.
• Store Presentation & Hygiene:
  Ensure that the store environment is clean, safe, and welcoming. Report any facility or maintenance issues promptly to management.
• Transaction & Payment Processing:
  Handle billing, payment processing, and documentation for product purchases efficiently. Prepare items for delivery or pickup with accuracy and care.
• Customer Retention:
  Actively participate in initiatives to retain both new and existing customers by providing a memorable shopping experience and demonstrating consistent professionalism.
• Inventory Management:
  Monitor and maintain store inventory levels. Conduct periodic stock checks, identify low stock items, and coordinate with relevant teams for replenishment.
• Internal Coordination:
  Collaborate with team members across departments, including back-office, logistics, and marketing, to ensure seamless store operations and customer satisfaction.
• System Proficiency:
  Work efficiently on POS systems, ERP platforms, Magento, and other internal tools to process transactions, check inventory, and update customer details.

Skills & Qualifications:

• No prior experience required; freshers are welcome to apply.
• Strong communication, interpersonal, and customer service skills.
• Interest in jewelry and fashion trends is a plus.
• Basic computer literacy; familiarity with POS/ERP systems is an advantage.
• Positive attitude, eagerness to learn, and a proactive approach.