Jewelry Store Manager

This role is for one of the Weekday's clients

Salary range: Rs 350000 - Rs 450000 (ie INR 3.5 - 4.5 LPA)

Min Experience: 2 years

Location: Kolkata

JobType: full-time

As a Jewelry Store Manager, you will be responsible for leading overall store operations, driving sales growth, and delivering a premium customer experience. This role requires a hands-on leader who can motivate a sales team, uphold brand and visual standards, and build long-term relationships with customers while ensuring smooth day-to-day store functioning.

Key Responsibilities

• Lead, mentor, and develop a team of sales associates to consistently achieve sales and service targets.
• Foster a positive, inclusive, and high-performance work culture within the store.
• Drive revenue growth through effective sales strategies, staff training, and customer engagement initiatives.
• Oversee store inventory, stock accuracy, and replenishment to ensure optimal product availability.
• Build strong customer relationships to enhance trust, repeat purchases, and brand loyalty.
• Ensure the store meets visual merchandising, hygiene, and brand presentation standards at all times.
• Manage daily store operations, including opening and closing procedures.
• Ensure timely processing and delivery of customer orders and special requests.
• Prepare and submit sales, performance, and operational reports.
• Ensure adherence to audit, compliance, and security standards.

Candidate Profile

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Proven experience in retail management, preferably within the jewelry or luxury retail segment.
• Strong leadership and people management skills with a demonstrated ability to drive sales performance.
• Excellent communication and interpersonal abilities with a customer-first mindset.
• Results-driven approach with a focus on achieving sales goals and delivering superior customer experiences.
• Solid understanding of retail operations, including inventory management, visual merchandising, and selling techniques.
• Flexibility to work weekends, evenings, and holidays as per retail requirements.

Key Skills

• Store Operations & Management
• Team Leadership & Sales Coaching
• Inventory & Stock Control
• Customer Relationship Management
• Visual Merchandising
• Sales Performance & Reporting