Role Purpose
Support the organization’s learning strategy through training coordination, learning deployment, LMS administration, stakeholder management, vendor management and audit compliance.

Key Responsibilities

Learning Program Management
Coordinate end-to-end execution of learning programs across regions and functions.
Manage the annual learning calendar in collaboration with business and HR stakeholders.
Coordinate with internal and external facilitators for seamless program delivery.
Enable training logistics through administrative support, including venue booking, travel, accommodation, and learning infrastructure.
Ensure timely communication with participants and stakeholders.
Track attendance, feedback, and completion status of learning interventions.

Design, Develop and Deploy Learning Interventions
Partner with business stakeholders to conduct Training Need Identification (TNI) and Training Need Analysis (TNA).
Design and deploy functional, behavioral, leadership, and compliance learning interventions.
Curate and develop learning journeys, content, and learning assets.
Facilitate learning interventions across employee groups and locations.
Collaborate with subject matter experts to customize learning solutions.
Measure program effectiveness and recommend improvements.

LMS Administration and Management
Administer and manage the SuccessFactors Learning Management System (LMS).
Create and maintain learning items, curricula, classes, and certification programs.
Upload and manage digital learning content and learning paths.
Generate learning reports and dashboards to monitor participation and completion.
Provide LMS support and ensure data accuracy across the platform.
Drive user adoption and engagement with digital learning solutions.

Budget Management
Support planning and monitoring of the annual learning budget.
Track training expenses and ensure optimum utilization of resources.
Coordinate invoice processing and vendor payments.
Generate reports on budget utilization and learning investments.
Identify opportunities for cost optimization.

Vendor Management
Coordinate with external learning partners for program delivery and content customization.
Support vendor onboarding, scheduling, and commercial discussions.
Monitor vendor performance through feedback and program outcomes.
Ensure timely processing of vendor documentation and invoices.
Learning Audits and Compliance Management
Maintain training MIS, learning hours, and learning records across functions.
Manage learning data and documentation for internal and external audits.
Track training effectiveness and completion metrics.
Ensure compliance with organizational and statutory learning requirements.
Generate dashboards and reports to support audit readiness and business reviews.

Regional Partnering
Partner with regional HR teams and business leaders to understand capability-building requirements.
Support deployment of learning initiatives across multiple locations.
Act as a key interface between the central L&D team and regional stakeholders.
Monitor training effectiveness and provide insights through MIS and dashboards.
Build strong stakeholder relationships to drive the learning agenda.