Junior Application Administrator

Job Title: Jr. Application Administrator

Experience Required

1 to 3 years of hands -on experience in Application
Administration

Role Overview

The Application & IAM Administrator will play a critical
role in managing both application administration and identity & access
management (IAM) operations for a portfolio of approximately 30 third -party,
cloud -based/SaaS applications. This role ensures secure access, efficient user
lifecycle management, and reliable application support for a global user base,
while closely collaborating with Application Development team, SAM, and FinOps
teams.

Key Responsibilities

Application Administration

• Provide
  end -to -end administrative support for ~30 third -party applications,
  primarily cloud/SaaS -based (99.9%).
  
• Manage
  application user administration for applications with 20–100 users each.
  
• Handle
  application -related service requests and incidents via ServiceNow (SNOW).
  
• Perform
  initial application troubleshooting and issue triage; work closely with
  application owners and third -party/vendor support teams for resolution.
  
• Ensure
  application availability and operational readiness in line with defined
  SLAs.
  

IAM Operations Support

• Manage
  the complete identity and access lifecycle across supported applications,
  including:
  
• User
  intake, onboarding, and role -based access provisioning
  
• Access
  modifications and approvals
  
• User
  offboarding and access de -provisioning
  
• Perform
  IAM operational activities such as:
  
• Role
  and entitlement management
  
• Enforcement
  of least privilege and access governance policies
  
• Troubleshoot
  any Application or IAM -related issues and coordinate with Application
  teams for complex escalations.
  

Cross -Functional & Global Support

• Support
  global users across US, Europe, and Asia regions.
  
• Work
  in UK business hours with required overlap to US time zones.
  
• Collaborate
  closely with:
  
• Application
  Development teams for governance and compliance.
  
• SAM
  teams for license usage tracking and compliance
  
• FinOps
  teams for cost optimization and consumption visibility
  
• Ensure
  consistent adherence as per defined SLAs.
  

Required Skills & Experience

• 1–3
  years of experience in both Application Administration and IAM Operations.
  
• Strong
  understanding of IAM concepts: RBAC, user lifecycle management, access
  provisioning/de -provisioning, access reviews, and audit support.
  
• Hands -on
  experience supporting cloud/SaaS applications.
  
• Working
  knowledge of ServiceNow (SNOW) or similar ITSM tools.
  
• Experience
  coordinating with third -party vendors and internal stakeholders.
  
• Ability
  to support multiple applications and priorities in a global environment.
  
• Strong
  communication, documentation, and stakeholder management skills.
  

Requirements

Job Title: Jr. Application Administrator

Experience Required

1 to 3 years of hands -on experience in Application
Administration

Role Overview

The Application & IAM Administrator will play a critical
role in managing both application administration and identity & access
management (IAM) operations for a portfolio of approximately 30 third -party,
cloud -based/SaaS applications. This role ensures secure access, efficient user
lifecycle management, and reliable application support for a global user base,
while closely collaborating with Application Development team, SAM, and FinOps
teams.

Key Responsibilities

Application Administration

• Provide
  end -to -end administrative support for ~30 third -party applications,
  primarily cloud/SaaS -based (99.9%).
  
• Manage
  application user administration for applications with 20–100 users each.
  
• Handle
  application -related service requests and incidents via ServiceNow (SNOW).
  
• Perform
  initial application troubleshooting and issue triage; work closely with
  application owners and third -party/vendor support teams for resolution.
  
• Ensure
  application availability and operational readiness in line with defined
  SLAs.
  

IAM Operations Support

• Manage
  the complete identity and access lifecycle across supported applications,
  including:
  
• User
  intake, onboarding, and role -based access provisioning
  
• Access
  modifications and approvals
  
• User
  offboarding and access de -provisioning
  
• Perform
  IAM operational activities such as:
  
• Role
  and entitlement management
  
• Enforcement
  of least privilege and access governance policies
  
• Troubleshoot
  any Application or IAM -related issues and coordinate with Application
  teams for complex escalations.
  

Cross -Functional & Global Support

• Support
  global users across US, Europe, and Asia regions.
  
• Work
  in UK business hours with required overlap to US time zones.
  
• Collaborate
  closely with:
  
• Application
  Development teams for governance and compliance.
  
• SAM
  teams for license usage tracking and compliance
  
• FinOps
  teams for cost optimization and consumption visibility
  
• Ensure
  consistent adherence as per defined SLAs.
  

Required Skills & Experience

• 1–3
  years of experience in both Application Administration and IAM Operations.
  
• Strong
  understanding of IAM concepts: RBAC, user lifecycle management, access
  provisioning/de -provisioning, access reviews, and audit support.
  
• Hands -on
  experience supporting cloud/SaaS applications.
  
• Working
  knowledge of ServiceNow (SNOW) or similar ITSM tools.
  
• Experience
  coordinating with third -party vendors and internal stakeholders.
  
• Ability
  to support multiple applications and priorities in a global environment.
  
• Strong
  communication, documentation, and stakeholder management skills.