Junior Associate

Junior Associate - ServiceNow

• Assist in the configuration and customization of various ServiceNow modules to meet business requirements.
  
• Support the implementation of ServiceNow projects and enhancements.
  
• Collaborate with senior ServiceNow consultants and business stakeholders to gather and analyze requirements.
  
• Participate in the testing and validation of ServiceNow configurations and customizations.
  
• Provide support for end -users by resolving incidents and issues related to ServiceNow modules.
  
• Assist in the creation and maintenance of documentation, including functional specifications, test scripts, and user manuals.
  
• Participate in user training sessions and workshops.
  
• Stay updated with the latest ServiceNow features, releases, and best practices.
  

Requirements

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  
• 0 -2 years of experience working with ServiceNow.
  
• Basic understanding of ServiceNow processes and functionality.
  
• Knowledge of ServiceNow configuration and customization.
  
• Strong analytical and problem -solving skills.
  
• Good communication and interpersonal skills.
  
• Ability to work independently and as part of a team.