Key Account Manager

This is a AVP Grade Role

About Client - We are India's best B2B Insurance broker and benefits provider. We provide the best service in the industry with the fastest claim settlement, employee enrolment and query response times. We also provide a single platform for all employee benefits like insurance, health checkups, doctor consultations, mental health, gym subscriptions (& more) on a single platform driving high utilization be employees.

We're the fastest growing company in the employee wellness category and have on-boarded 500+ clients including Netflix, Hitachi, Cloudnine hospitals, Kalki Fashion. Our Cyber Insurance comes with 24/7 cyber risk monitoring to reduce claims by 66% and premiums by upto 50%. Apart from Cyber Insurance, we also helps clients with D&O, E&O, Professional Indemnity, CGL, Crime, Property insurance. We ensure you receive comprehensive coverage with a streamlined buying process saving you time.

About the Role

We're looking for a skilled Key Account Manager (Mid Market) who will be responsible for managing the key accounts of the company and maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved.

Job Responsibilities:

• You will be responsible for managing and retaining existing customers
• You will help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines
• You will author, manage and deliver executive-level reporting, including weekly, monthly and quarterly status reports to manage risks and issues in accounts
• You will identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling
• You will be engaging the team by providing meaningful feedback, training, and growth opportunities.

What are we looking for?

• 2-3 years of experience in the insurance broking sector (mandatory) , preferably in the H&B space
• Should have managed decent annual revenue
• Proven record in managing a portfolio of key clients and creating value for the clients
• Experience having sold to CHROs & HR team or CFOs/Finance team is a plus

You are awesome at:

• User-voice - Ability to balance a user-centric approach in decision-making with business metrics and preferences
• Bias for action - Do things today, over tomorrow, demonstrate a sense of operational rigour and track progress to goals effectively
• High Emotional intelligence - Ability to empathize with team, clients and other stakeholders, and balance accountability with compassion
• Personal Motivation and Resilience: Passion for employee benefits, wellness & experiences
• Stakeholder management: Ability to rally stakeholders together despite competing opinions and creative differences