Key Account Manager

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we’re in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

At Galderma we’re unique and we embrace difference. 

Whether it’s the unique breadth of our integrated offering that covers Aesthetics, Consumer, and Prescription products; or our commitment to recognising and rewarding people for the contribution they make – working here isn’t like anywhere else.  

Job Title: Key Account Manager, Aesthetic

Location: Bengaluru
 

Job Description:
Manage sales activities including organizing, developing, and maintaining a region capable of achieving the Galderma’s sales objectives, under the supervision of the Sales & Marketing Manager – A&C. 
 

Key Responsibilities:

• Achieve sales budgets for the region & recommend sales objectives and strategies for the area/territory to the Business Unit (BU) Head. 

• Submit accurate sales forecast for the month. 

• Ensure effective in clinic communication of product communication by practicing and learning on regular basis. 

• Collate important information about every customer as per PST -psheet to create tailored customer business growth plans. 

• Participate in strategic plan for the regions & understand in detail the account’s strategic plan for the year and long-term account goals.  

• Meet doctors as per set visit frequency for A, B1 and B2, and maintain call average of 5 and coverage area of more than 90% 

• Ensure achieving excellence of strategic marketing initiatives and medical training activities to drive business and key account growth. 

• Adhere to medical training activities SOPs in the region 

• Ensure timely submission of TP and daily reports and monthly expenses in Hidoc.  

• Ensure effective logistic operation in the region & prompt feedback to the marketing team on the promotions and campaigns. 

• Develop KOLs in the region for brand advocacy. 

• Work effectively across the entire organization and leverage all available organizational resources, including market access, finance, and business intelligence, medical, sales and marketing.  

• Work internally with marketing and other teams to identify customer needs and develop appropriate approaches to ensure optimal territory coverage.  

• Ensure compliance with appropriate SOP’s and company policies and practices.  

• Identify key stakeholders in specific countries and demonstrate influencing capabilities in helping them make key decisions.

• Evaluate competition product usage, activities at accounts and monitor the same on monthly basis. 
   

Skills & Qualifications :

• Ability to engage in B2B discussions to help craft actionable solutions to stakeholders based on an organization's specific business needs.

• Significant experience selling Aesthetic Derma products, diagnostic equipment’s, high end surgical equipment’s, medical devices and ortho equipment’s

• Aligns cross-functional teams on key customer needs, account objectives, and the resulting plan of interaction with the key accounts 

• Ability to understand how products address clinical needs, and  identify differentiating profiles between competing products

• Considers financial drivers, market position, and other internal/external factors to guide customer and account decisions 

• Networks extensively in organization across functions and levels, assembling resources on behalf of the customer.

• Minimum 6years of experience

• Education: Science Degree - BSc, B.Pharma, MBA is desired 

• Proficiency with MS Office in and NT/Windows environment and familiar with sales tracking and reporting software.