Key Account Manager - Centre of Excellence (COE)

This role is for one of the Weekday's clients

Salary range: Rs 800000 - Rs 1000000 (ie INR 8-10 LPA)

Min Experience: 4 years

Location: Uttar Pradesh, Lucknow, Rajasthan, Jaipur

JobType: full-time

Territory: UP & Rajasthan

Own account-level targets, monthly performance reviews, and expansion opportunities

We are hiring a Key Account Manager – Centre of Excellence (COE) to manage, grow, and expand institutional partnerships across Uttar Pradesh and Rajasthan. This is a revenue-owning role focused on driving long-term engagement, account growth, and successful execution of COE-led programs within partner institutions.

Key Responsibilities

Account Ownership & Relationship Management

• Act as the primary Single Point of Contact (SPOC) for assigned institutional accounts
• Build and maintain strong relationships with Vice Chancellors, Principals, Deans, TPOs, and senior academic stakeholders
• Ensure high engagement, satisfaction, and long-term partnership continuity

Revenue Growth & Expansion

• Drive revenue through job-assured programs, certifications, internships, and government/NSDC-aligned offerings
• Identify upsell and cross-sell opportunities within existing institutions
• Own account-level forecasting, renewals, and expansion pipelines

COE Program Execution

• Ensure seamless planning and execution of COE programs, workshops, Faculty Development Programs (FDPs), and student engagement initiatives
• Coordinate closely with internal delivery, academic, and operations teams
• Track program performance, outcomes, and partner feedback

Performance Management & Reporting

• Conduct monthly account reviews and performance tracking
• Monitor revenue targets, engagement metrics, and program effectiveness
• Provide regular updates on account health, risks, and growth opportunities

Skills

Key Account Management
Institutional / EdTech Sales
Field Sales
Revenue Growth & Expansion
Stakeholder Relationship Management