Key Account Manager - Delhi

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Career Stream Tasks

• Implement Key Account & Client Management plans and processes to retain and strengthen client relationships.
• Implement and execute high-quality customer service and issue resolution in order to retain current clients
• Implement and execute Client engagement activities, including identifying client business requirements and preparing proposals and quotations
• Contributes to the development and administration of all processes related to Key Account & Client Management programs and policies to retain and expand current customer relationships
• Collaborate on industry-specific relationship management activities and enabling the orchestration of customer-facing roles

Differentiator

- Apply practical knowledge of job area typically obtained through advanced education and work experience
- Works independently with general / moderate supervision
- Recognized as an intermediate level contributor in the area of expertise.
- Impact contained to own work with limited impact on peers in the same area
- Problems faced are difficult but not typically complex. Problems are typically solved through drawing from prior experiences, with analysis of the issue.
- Typically Reports to M2/M3

Management Responsability

- Individual contributor who may contribute to coordinate and organize tasks with other team members

Stakeholders

- May influence others within the job area through explanation of facts, policies and practices
- Support and interact primarily with colleagues of own function
- Build relationships and understand customer and key stakeholders interests and concerns
- Address task-related issues using existing solutions

Experience Level

2 - 5 years

Education Level

Bachelor’s Degree or equivalent experience/qualification