Key Account Manager (KAM)

• Act as the primary contact and trusted advisor for key corporate accounts, ensuring strong client relationships and high satisfaction levels.
  


• Develop and implement strategic account plans aligned with clients' business goals to drive revenue growth and long-term partnership.
  


• Identify upselling and cross-selling opportunities within existing accounts while proactively resolving issues to maintain client trust.
  


• Collaborate with cross-functional teams (sales, marketing, product, support) to deliver tailored solutions and seamless service experiences.
  


• Conduct regular business reviews and performance tracking to ensure account health, explore new opportunities, and provide progress reports to leadership.
  


• Stay informed on industry trends and negotiate contracts effectively to support account expansion and retention.
  

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
  


• Proven experience as a Key Account Manager or similar role, managing large, complex corporate accounts.
  


• Strong understanding of sales principles, account management methodologies, and customer relationship management (CRM) systems.
  


• Excellent communication, interpersonal, and presentation skills.
  


• Ability to build and maintain strong relationships with key stakeholders at all levels.
  


• Proven track record of achieving sales targets and exceeding customer expectations.
  


• Strong analytical and problem-solving skills.
  


• Ability to work independently and as part of a team.