Key Accounts Manager (Client Success)

This role is for one of Weekday’s clients
Salary range: Rs 500000 - Rs 1000000 (ie INR 5-10 LPA)
Min Experience: 2 years
Location: Gurgaon
JobType: full-time

TravelPlus is a corporate travel and expense management platform that works for everyone – www.travelplusapp.com. We launched in Oct’20, and within a short span of two years, 2000+ leading corporates in India from tech unicorns to traditional companies use TravelPlus to manage their entire travel spend. We are the largest player in the corporate travel segment and are backed by marquee investors of the likes of Accel Partners and Goldman Sachs. Headquartered out of New Delhi, we have local presence across Metros. We understand the critical role that both technology and people play in delivering superior corporate travel experiences.

Key Responsibilities:

• Account Management: Manage end-to-end processes for 4-5 key accounts, ensuring exceptional service and support.
• Onboarding: Oversee the onboarding process for new clients, ensuring a smooth transition and strong start to the relationship.
• Client Meetings: Manage weekly or bi-weekly meetings with clients to understand their needs, address concerns, and present new opportunities.
• Travel: Willingness to travel across the region as needed for client meetings and relationship management.
• Upselling: Identify opportunities to upsell additional products or services, creating tailored solutions that meet client needs.
• Market Insights: Stay informed about market trends and competitive activities to provide valuable insights to clients and inform strategic decisions.
• Collaboration: Work closely with internal teams to ensure client expectations are met and address any issues that arise promptly.