Kronos Functional - Senior Associate

Industry/Sector

Specialism

Management Level

Job Description & Summary

Key Responsibilities 

•  Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments. 
•  Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. 
•  Customization and Integration: Design and implement customizations and integrations to meet specific client needs. 
•  Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. 
•  Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. 
•  Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). 
•  Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. 
•  Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. 
•  Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. 
•  Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects. 

Qualifications 

•  Education: Bachelor’s degree or equivalent in Computer Sciences or a related field. 
• 4 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). 
• 5+ years of experience in Workforce Management is a must. 
• Relevant experience as a consultant in a similar application environment is desirable. 
• Extensive experience in implementing solutions for medium to large enterprise customers. 

Skills: 

• Thorough understanding of business, process, and technology relating to workforce management. 
• Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. 
• Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable. 
• Prior experience in supporting functional testing, integration testing, and UAT. 
• Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. 
• Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. 
• Excellent verbal and written communication skills. 

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team you will architect solutions that integrate UKG Pro WFM with third-party products, making sure of alignment with business goals. As a Senior Associate you will analyze complex problems, mentor others, and maintain standards while building meaningful client connections and navigating increasingly complex situations. This role offers the chance to deepen your technical knowledge and grow your personal brand while delivering quality solutions to diverse clients.

Responsibilities

- Design and implement thorough solutions integrating UKG Pro WFM with third-party applications

- Analyze intricate issues and provide practical resolutions

- Mentor junior team members to enhance their skills and performance

- Maintain elevated quality standards in deliverables and client interactions

- Build and nurture substantial relationships with clients to understand their needs

- Navigate complex scenarios to deliver exceptional solutions

- Enhance technical knowledge through continuous learning and application

- Contribute to the overall success of client engagements

What You Must Have

- Bachelor's Degree

- 4 years of experience implementing or supporting enterprise software applications

- Oral and written proficiency in English required

What Sets You Apart

- Bachelor's Degree in Computer Sciences or related field preferred

- 4 to 10 years of experience implementing enterprise software applications

- 4+ years of experience in Workforce Management

- Demonstrating thorough understanding of workforce management processes

- Possessing experience in requirement gathering and solution designing

- Having demonstrated track record in delivering quality technology solutions

- Excelling in verbal and written communication skills

- Mentoring team members on advanced modules and solutioning aspects

- Advocating for industry-leading practices in workforce management

Travel Requirements

Job Posting End Date