L 2.5 Support Engineer

Company : Indium

Job Type : Full Time

Hyderabad, Telangana

Number of Applicants

:

000+

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Job Description - L 2.5 Support Engineer

Job Title: L2.5 Support Engineer – IM Platform

Experience: 5+ Years

Job Description:

• Provide L2.5 production support for Investment Management (IM) platforms

• Manage incident response, troubleshooting, and resolution within defined SLAs

• Support integrations with systems like Aladdin, SimCorp, Calypso, FactSet, or similar platforms

• Monitor and maintain system stability, performance, and data flows

• Work with API integrations and data pipelines across systems

• Participate in 24x7 on -call support rotation

Required Skills:

• Strong domain expertise in Investment Management / Capital Markets (mandatory)

• Experience with IM platforms or similar systems (Aladdin experience not mandatory)

• Minimum 2+ years in L2.5 production support

• Knowledge of data engineering concepts and API management

• Exposure to Python or PL/SQL scripting

• Familiarity with Kubernetes

• Understanding of SDLC processes, Git/Bitbucket, and test automation

Soft Skills:

• Strong problem -solving and analytical skills

• Good communication and stakeholder management

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