L1 Data Operations Analyst (ISDMA IBM Project)

Company : Synthlane Technologies

Job Type : Full Time

Gurgaon, Haryana

Job Description - L1 Data Operations Analyst (ISDMA IBM Project)

About Synthlane

Synthlane Technologies is a deep -tech company working on cutting -edge cybersecurity and infrastructure problems. Our team works on malware analysis, detection solutions, and next -gen security tooling for real -world environments.

The L1 Data Operations Analyst is responsible for monitoring, operating, and supporting enterprise data pipelines and reporting systems to ensure SLA adherence and uninterrupted business reporting.

Requirements

Key Responsibilities

Monitor DataStage ETL jobs, data pipelines, and batch schedules
Identify and respond to job failures, delays, and alerts
Perform job restarts and reruns as per SOPs
Validate data loads using basic SQL checks (row counts, file arrival)
Monitor Cognos report refresh and availability
Log, update, and manage incidents in ticketing systems
Escalate issues to L2 with complete diagnostic context
Participate in shift handovers and operational reporting

Required Skills

Exposure to ETL / data pipeline operations
Basic understanding of Data Warehouse & Data Lake concepts
Familiarity with IBM DataStage (monitoring & execution)
Basic SQL for validation
Ability to read logs and error messages
Experience with incident/ticketing tools

Soft Skills

Strong communication and documentation skills
Process -driven mindset
Comfortable working in support operations
Ability to handle incidents calmly

Benefits

Why Work at Synthlane?

Real production infrastructure exposure (not just toy tasks).

Work closely with engineers building real solutions and client deployments.

Learn what “high reliability” actually means in production.

Fast -paced, high -impact environment where good work is noticed quickly.

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