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L2 Cybersecurity Technical & Presales Engineer

icon building Company : Closing Gap
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Job Description - L2 Cybersecurity Technical & Presales Engineer

Job Overview:
We are seeking a skilled L2 Cybersecurity Technical & Presales Engineer with strong hands -on expertise in security solutions and customer -facing capabilities. The role involves understanding client requirements, recommending appropriate cybersecurity solutions, supporting presales activities, and implementing security tools across enterprise environments.

Key Responsibilities:

Technical Responsibilities:

  • Deploy and configure cybersecurity tools such as EDR, XDR, and SIEM solutions
  • Perform requirement gathering and security gap analysis
  • Implement security policies, log onboarding, and rule configuration
  • Support POC and pilot implementations
  • Provide post -deployment support, tuning, and optimization
  • Conduct system health checks and performance improvements
  • Perform vulnerability assessments and basic security analysis

Presales Responsibilities:

  • Understand client IT environments (infrastructure, endpoints, servers, cloud)
  • Recommend suitable cybersecurity solutions in coordination with OEMs
  • Participate in client meetings and technical discussions
  • Support solution design including HLD/LLD
  • Assist in BOQ preparation and solution sizing
  • Conduct product demonstrations and technical presentations
  • Deliver security awareness sessions

Training & Documentation:

  • Provide product training to customer SOC and IT teams
  • Prepare deployment documentation and user guides
  • Create technical presentations and implementation reports
  • Conduct knowledge transfer (KT) sessions

Required Skills:

  • Strong knowledge of EDR, XDR, and SIEM concepts
  • Hands -on experience with tools like CrowdStrike, Zscaler, Splunk, Microsoft Sentinel, or similar
  • Understanding of networking fundamentals, routing, and firewalls
  • Knowledge of Windows and Linux security and hardening
  • Experience in log analysis, correlation, and incident investigation
  • Familiarity with MITRE ATT&CK framework
  • Basic scripting skills (PowerShell or Python preferred)

Soft Skills & Certifications:

  • Strong communication and presentation skills
  • Experience in customer interaction and stakeholder management
  • Ability to coordinate with OEM/vendor teams
  • Strong documentation and reporting skills
  • Ability to work independently in client environments
  • Certifications such as CEH, CompTIA Security+, or relevant vendor certifications preferred


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