L2 Cybersecurity Technical & Presales Engineer

Key Responsibilities:

Technical Responsibilities:

• Deploy and configure cybersecurity tools such as EDR, XDR, and SIEM solutions
  
• Perform requirement gathering and security gap analysis
  
• Implement security policies, log onboarding, and rule configuration
  
• Support POC and pilot implementations
  
• Provide post -deployment support, tuning, and optimization
  
• Conduct system health checks and performance improvements
  
• Perform vulnerability assessments and basic security analysis
  

Presales Responsibilities:

• Understand client IT environments (infrastructure, endpoints, servers, cloud)
  
• Recommend suitable cybersecurity solutions in coordination with OEMs
  
• Participate in client meetings and technical discussions
  
• Support solution design including HLD/LLD
  
• Assist in BOQ preparation and solution sizing
  
• Conduct product demonstrations and technical presentations
  
• Deliver security awareness sessions
  

Training & Documentation:

• Provide product training to customer SOC and IT teams
  
• Prepare deployment documentation and user guides
  
• Create technical presentations and implementation reports
  
• Conduct knowledge transfer (KT) sessions
  

Required Skills:

• Strong knowledge of EDR, XDR, and SIEM concepts
  
• Hands -on experience with tools like CrowdStrike, Zscaler, Splunk, Microsoft Sentinel, or similar
  
• Understanding of networking fundamentals, routing, and firewalls
  
• Knowledge of Windows and Linux security and hardening
  
• Experience in log analysis, correlation, and incident investigation
  
• Familiarity with MITRE ATT&CK framework
  
• Basic scripting skills (PowerShell or Python preferred)
  

Soft Skills & Certifications:

• Strong communication and presentation skills
  
• Experience in customer interaction and stakeholder management
  
• Ability to coordinate with OEM/vendor teams
  
• Strong documentation and reporting skills
  
• Ability to work independently in client environments
  
• Certifications such as CEH, CompTIA Security+, or relevant vendor certifications preferred