L2 Windows & Virtualization Engineer

Job Title: L2 Windows & Virtualization Engineer

Location: Airoli, Navi Mumbai (On-site)

Experience Required: 5–8 Years

Employment Type: Full-time

Work Schedule: 09:00 AM – 06:00 PM | Monday to Saturday (6 days/week)

Positions Available: 1 Resource

Job Summary

We are looking for an experiencedL2 Windows & Virtualization Engineer to maintain and optimize our IT infrastructure environment. The candidate will manage Windows Server administration, Hyper-V clusters, system performance tuning, patch management, and act as the primary technical liaison for OEM vendor support and complex escalations.

Key Responsibilities

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  Windows Server Administration: Provide L2 troubleshooting and administration for Windows Server (2016/2019/2022), Active Directory, Group Policy (GPO), DNS, and DHCP.

  
  


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  Hyper-V Virtualization: Manage Hyper-V clusters, VM provisioning, resource allocation, host health, and performance tuning.

  
  


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  OEM & Vendor Technical Escalation: Lead technical escalations and manage end-to-end coordination with OEM vendors (e.g., Microsoft, hardware OEMs, backup vendors) to troubleshoot complex system bugs, hardware failures, and high-severity outages.

  
  


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  Patching & Vulnerability Remediation: Execute OS patch cycles using enterprise tools (WSUS/SCCM/MECM), drive vulnerability remediation, and ensure compliance.

  
  


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  Backup, Storage & Incident Management: Troubleshoot backup/storage failures, execute disaster recovery (DR) steps, perform root cause analysis (RCA), and manage Incident, Problem, and Change tickets.

  
  

Required Skills & Qualifications

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  Experience: 5–8 years in Windows Server, Hyper-V virtualization, and enterprise infrastructure management.

  
  


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  Certifications (Preferred): Microsoft Certified: Windows Server Hybrid Administrator Associate, MCSA/MCSE, or ITIL Foundation.