L4 - TW Sales - GJ - Morbi - BACL

Job Description – TW Sales

Job Purpose

Key Responsibilities

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.


• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT


• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets


• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis


• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy


• Monitoring the competition activity in dealership & location


• DCC cash deposition


• Maintain & improve the productivity of DMAs


• ASC/ branch visit of dealer (Network Visit)


• Enquiry management & follow up on open enquiries


• Conversion of all leads (Web/Tele/Rural)


• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets


• Keep the ASM updated on daily basis w.r.t. targets vs achievements


• Maintain TAT for decision on case & speedy disbursement.


• Understand & Explain All the Schemes to The Customers.

Key Skills Required

• Sales/marketing skills


• Working with others


• Relationship management


• Good Communication


• Result orientation


• EXCEL Knowledge

Key Performance Indicators

• Responsible for achieving volume targets for the area on quarterly basis


• Responsible for achieving penetration targets for the area on quarterly basis


• Responsible for overlooking increase in number of finance customers with dealership/s on a quarterly basis.


• To execute special schemes for festivals and conducting loan melas etc.


• To increase insurance penetration on total sales on quarterly basis


• Login to disbursement ratio should be kept more than 80%


• Repayment should be more than 95% within the TAT

Additional Role Details