L&D Support technical - Senior Associate

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Learning and Development team you will provide essential support for various L&D initiatives, đảm bảo execution of training programs. As a Senior Associate, you will manage learning administration activities while building sturdy relationships with stakeholders to enhance the overall learning experience. This position allows for significant personal growth and the opportunity to influence the development of talent across the organization.

Responsibilities

- Support the execution of various Learning and Development initiatives

- Manage administrative tasks related to training programs

- Build sturdy relationships with stakeholders to improve learning experiences

- Facilitate communication between teams to enable smooth operations

- Analyze feedback to enhance training effectiveness

- Assist in the development of talent across the organization

- Contribute to the continuous improvement of learning processes

- Maintain accurate records of training activities and outcomes

What You Must Have

- Master's Degree

- 5 years of experience in Learning & Development support

- Oral and written proficiency in English required

What Sets You Apart

- Undergraduate degree in HR or Learning & Development

- Certified LMS admin designation preferred

- Demonstrating exceptional attention to precision

- Excelling in communication and relationship building

- Managing multiple tasks under time constraints

- Adapting to changing demands and pressures

- Utilizing data tools like Alteryx and Power BI

- Collaborating effectively with various teams

- Possessing professionalism and integrity

Travel Requirements

Job Posting End Date