Language Editing Quality Control Inspector (Mumbai)

At American Journal Experts (AJE, powered by MPS), we help researchers successfully communicate their work through trusted author-oriented solutions to overcome the barriers to the manuscript preparation process. We are actively recruiting Quality Control Inspectors (QCIs) with field-specific expertise.

QCIs execute and advise on quality control strategies by monitoring English language quality in academic manuscripts to ensure that our output and systems are achieving AJE standards. They monitor and provide feedback on contractor quality and exercise judgment on contractor adherence to AJE quality standards. QCIs utilize the latest technology supplied by AJE to support high-efficiency, target-quality edits. QCIs support a dynamic and evolving part of AJE operations.  

This job is on-site in Mumbai, India. This is not a remote position. 

What QCIs deliver:  

• Above-and-beyond service to meet our customers’ needs  
• Timely completion of QC edits to ensure quick return to customers  
• QC edits that meet internal quality standards and product specifications
• Clear communication with managers and process stakeholders  
   

PRIMARY RESPONSIBILITIES: 

• Execute and advise on quality control strategies by monitoring English language quality in  academic manuscripts to ensure that our output and systems are achieving AJE standards  
• Monitor contractor quality and exercise judgment on adherence to AJE quality standards  
• Utilize the latest technology supplied by AJE to support high-efficiency, target-quality edits  
• Support a dynamic and evolving part of AJE operations 

QUALIFICATION/SKILL REQUIREMENTS: 

Quality Control is a dynamic function that requires active problem solving and process improvement. Successful QCIs will meet the following criteria:  

• Bachelor’s degree in a field of science or learning, including biological sciences, medicine, and physical sciences
• At least one year of experience editing scientific content or performing quality control tasks
• Basic familiarity with academic publishing (e.g., manuscript preparation, journal submission) and writing (e.g., research articles, clinical reports, grant applications, literature reviews)  
• Detail-oriented, tech-savvy, and adaptable to learning and implementing new software solutions  
• Experience with Microsoft Word  
• Strong writing and proofreading skills 
• Fluency in written English 
• Excellent written and oral communication skills, as well as the ability to work independently to meet customer deadlines  
• Excellent time management and the ability to handle occasional urgent tasks quickly and accurately  

Ideal candidate:   

• Self-motivated: work efficiently from home and manage time effectively, using self-imposed and customer deadlines   
• Curious and reflective: willing to learn from others and ask for help when necessary (in balance with good independent problem-solving ability); appreciative of feedback   
• Computer savvy: able to work quickly and efficiently using internet resources and Microsoft tools 
• Service-oriented: genuinely care about our customers and their publishing goals   
• Editorially intuitive: able to quickly decipher what the author means to convey and to distinguish value-adding from unnecessary edits   
• Passionate about editing: enjoy the editing process and are driven to consistently produce a high-quality product