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Laundry Executive

Job Description - Laundry Executive

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

  • Conduct daily briefings, supervise and train staff in day-to-day laundry operations
  • Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures 

  • Ensure all guest requests are promptly attended to 

  • Records guests and staff laundry lists accurately 

  • Post bills accurately and in a timely manner 

  • Process all departmental paperwork 

  • Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering 

  • Ensure that team members are using laundry equipment properly and keeping them in good condition 

  • Keep a strict control and record of items sent for laundering by staff members  

  • Assist Executive Housekeeper in assessing team members’ attendance and performance  

  • Be well versed in hotel fire & life safety/emergency procedures 

  • Attend all briefings, meetings and trainings as assigned by management 

  • Maintain a high standard of personal appearance and hygiene at all times 

  • Perform other reasonable duties assigned by the assigned by the Management 

  • Establish and maintain effective employee working relationships

  • Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests. 

     

Qualifications

  • Primary school education 

  • Good oral proficiency in English language 

  • Minimum 2 years of experience in a similar capacity 

  • Ability to speak other languages and basic understanding of local languages will be an advantage 

Additional Information

  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities
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