Lead Assistant Manager-Training & Quality

• Training Program Management:


• Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams.


• Conduct strategic needs analyses to identify skill gaps and develop training plans that address these gaps effectively.


• Develop comprehensive training modules, presentations, and learning materials based on current procedural terminology (CPT), ICD-10-CM, and HCPCS coding guidelines.


• Ensure training materials and processes reflect the latest updates in medical coding standards, payer requirements, and compliance regulations.


• Training Delivery & Facilitation:


• Conduct training sessions (classroom, virtual, or blended) for new hires, existing staff, and auditors on surgery coding concepts, audit standards, and best practices.


• Provide hands-on coding exercises, case studies, and assessments to reinforce learning and evaluate participant understanding.


• Offer ongoing support, mentoring, and guidance to coding professionals to enhance accuracy and productivity.


• Curriculum Development & Evaluation:


• Collaborate with Subject Matter Experts (SMEs), Quality Auditors, and Compliance Teams to ensure accuracy and relevance of training materials.


• Monitor training effectiveness through assessments, performance metrics, and feedback surveys.


• Update and refine training materials periodically to reflect process improvements, audit trends, and regulatory changes.


• Compliance & Quality Assurance:


• Ensure that all training initiatives comply with HIPAA, OIG, and organizational confidentiality standards.


• Promote coding accuracy, ethical practices, and adherence to compliance guidelines throughout the training process.


• Partner with audit teams to identify common error trends and develop targeted training to mitigate these issues.


• Performance & Reporting:


• Maintain detailed records of training activities, participation, completion rates, and performance outcomes.


• Prepare regular reports and presentations for management on training effectiveness, skill development, and performance improvements.


• Contribute to the establishment of performance benchmarks and continuous learning strategies for coding teams.

• Ability to identify and interpret strategic and operational training/development needs.


• Demonstrated ability to develop and implement strategic, responsive training and development plans and programs.


• Knowledge of curriculum development and preparation procedures.


• Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.


• Knowledge of adult learning theory and methodologies.


• Familiarity with professional coding societies and resources.


• Strong oral communication skills and the ability to deliver presentations to large groups.


• Advanced verbal and written communication skills.


• Employee development and performance management skills.


• Experience working with physicians regarding medical coding practices.


• Experience working in team environment and/or developing teams.


• Ability to share knowledge in an effective way that enhances learning and application of new skills.

• > 7 years of experience in coding Auditing, provider coding


• >2 years of experience in training role.


• Active state nursing license – mandatory.


• CPC/CCS/COC certification mandatory


• Excellent knowledge of multispecialty surgery coding including procedural coding, HCPCS coding


• Excellent verbal and written communication 


• Experience in Strategic management


• Experience performing new hire trainings


• Experience in project specific training


• Experience handling QA and Training teams  


• Experience in training 50 – 100 coding employees 


• Strong PC skills; Excel, Word, PowerPoint and internet-based programs
  
   

DESIRABLE CRITERIA:

• Auditing experience on multi-specialty


• Trainer experience