Lead Business Analyst

Acumatica is a rapidly growing Cloud ERP company that delivers a comprehensive business management solution designed explicitly to enable small and mid-market companies to thrive in today’s digital economy. Acumatica’s flexible platform & solution, customer-friendly business practices and industry-specific functionality help growing businesses adapt to fast-moving markets and take control of their future. With teams across North America, Europe and Sri Lanka we are now expanding our footprint into India by establishing a world-class engineering center in Hyderabad. This center will be a core part of our global product and technology team, driving innovation across multiple areas to expand our product portfolio and business. We are looking for an experienced business analyst to help define world-class ERP solutions and play a key role in our growing Hyderabad product organization.

• Engage proactively and methodically with Product Managers, Developers, and QA Engineers to identify, refine, and prioritize business needs.
• Translate functional requirements into clear and structured Functional Specifications, including use cases, workflows, and mockups.
• Coordinate feature delivery across teams — tracking progress, managing dependencies, and ensuring alignment of implementation with scope and standards.
• Evaluate information from multiple sources, analyze, test, prioritize and document functionality when it's necessary for the design work.
• Define test approaches and acceptance criteria in collaboration with QA Engineers; perform functional validation and acceptance of completed features.
• Communicate with Customers and Partners to clarify and elaborate optimal workflows and edge cases.
• Mentor and guide other analysts, supporting their growth and consistency in specification quality.

• 9+ years of experience as a Business Analyst or System Analyst in software product development.
• Experience with ERP, CRM, or financial software concepts and workflows.
• Strong analytical and structured thinking skills; able to distinguish business needs from user requests.
• Proven experience coordinating feature delivery or managing cross-team implementation work.
• Excellent English communication skills and attention to detail, with a collaborative and proactive mindset.

Why Join Us

• Be part of a fast-growing global company expanding its innovation footprint in India.
• Contribute to the design of a leading global ERP solution used by thousands of businesses.
• Collaborate with talented peers in an agile, high-performance culture.
• Experience clarity, autonomy, and purpose in your work — and the satisfaction of real product impact.
• Competitive compensation and long-term growth opportunities in a global product organization.

Bonus points for : 

• Experience with Figma, Lucidchart, or similar tools for process and UI design.
• Familiarity with SQL for supporting analysis and validation.
• Experience using AI tools for analysis, documentation, or specification writing — for example, generating user flows, reviewing requirements, or summarizing insights.
• Demonstrated initiative in driving ideas from concept to completion to enhance our products, designs, workflows, and customer experience.
• Business Analyst certification (e.g., ECBA, CCBA, CBAP)