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Lead Consultant :Mobile Redevelopment for Field Service Technicians

Job Description - Lead Consultant :Mobile Redevelopment for Field Service Technicians

Lead Consultant / Project Manager – Mobile Redevelopment (Field Service)

 

Role Overview

Lead the redesign and delivery of a mobile application for field service technicians, ensuring a user-friendly, reliable, and offline-enabled experience that improves technician productivity and service efficiency.

Key Responsibilities

  • Manage end-to-end mobile app delivery, from requirements gathering to deployment.
  • Collaborate with technicians, dispatchers, and business teams to understand user needs.
  • Drive mobile app design with a focus on usability, offline functionality, and performance.
  • Ensure integration with work orders, scheduling, inventory, asset, and customer systems.
  • Lead Agile delivery, including sprint planning, backlog management, and releases.
  • Support device rollout, app deployment, and user adoption initiatives.

Required Skills & Experience

  • 8+ years of experience in IT delivery or mobile application projects.
  • Experience leading mobile app development/redevelopment initiatives.
  • Strong understanding of Field Service Management processes.
  • Experience with offline mobile applications and enterprise system integrations.
  • Knowledge of Agile methodologies and project management.

Preferred

  • Experience with Salesforce Field Service or Microsoft Dynamics 365 Field Service.
  • Knowledge of Mobile Device Management (MDM) solutions.


Requirements

Lead Consultant / Project Manager – Mobile Redevelopment (Field Service)

 

Role Overview

Lead the redesign and delivery of a mobile application for field service technicians, ensuring a user-friendly, reliable, and offline-enabled experience that improves technician productivity and service efficiency.

Key Responsibilities

  • Manage end-to-end mobile app delivery, from requirements gathering to deployment.
  • Collaborate with technicians, dispatchers, and business teams to understand user needs.
  • Drive mobile app design with a focus on usability, offline functionality, and performance.
  • Ensure integration with work orders, scheduling, inventory, asset, and customer systems.
  • Lead Agile delivery, including sprint planning, backlog management, and releases.
  • Support device rollout, app deployment, and user adoption initiatives.

Required Skills & Experience

  • 8+ years of experience in IT delivery or mobile application projects.
  • Experience leading mobile app development/redevelopment initiatives.
  • Strong understanding of Field Service Management processes.
  • Experience with offline mobile applications and enterprise system integrations.
  • Knowledge of Agile methodologies and project management.

Preferred

  • Experience with Salesforce Field Service or Microsoft Dynamics 365 Field Service.
  • Knowledge of Mobile Device Management (MDM) solutions.


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