Lead Deal Desk Analyst

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Lead Deal Desk Analyst to join our GTM Operations team responsible for strong ownership to drive efficient deal processes and ensure compliance across sales operations.This is a role under APJ work shift. Reporting to Senior Manager, Deal Desk APJ, you'll be responsible for:

• Ensuring quotes are accurate (technical and commercial), provide guidance on deal structures, advise on terms and manage non-standard deals to offer creative solutions within business guidelines


• Collaborating with sales teams, Rev Ops and legal to recommend the best approach to quoting/ deal structuring while adhering to policies and guide Sales on deal desk and quote-to-order processes


• Influencing and coaching on less experienced team members in their coverage area, help to motivate, champion, and mitigate and be a SME on Marketplace Offer Creation Process and Portals


• Focusing on deals of simple to high complexity where analysis and/or data is required to resolve complex problems and is skilled in improvising, making decisions, and resolving blockers in ambiguous scenarios


• Identifying opportunities and giving actionable feedback to Deal Desk Leaders for improvement on processes, systems, CPQ tools etc

What We're Looking for (Minimum Qualifications)

• 8+ years of Deal Desk experience in High-Tech/SaaS hyper growth or enterprise company


• Advanced Deal Desk business acumen, Subject Matter Expert (SME)


• Demonstrates knowledge of industry and geographic trends and utilizes in deal strategy and structuring


• Demonstrates Coaching, Mentoring, Leadership


• Understands corporate organizational goals and how our team, individually and collectively, can impact or contribute to achieving those goals

What Will Make You Stand Out (Preferred Qualifications)

• Strategic thinker with a results-driven approach and strong analytical skills


• Proficient in Salesforce, SF CPQ, and Microsoft Office Suite


• Deep understanding of sales processes and methodologies with attention to detail

#LI-Hybrid
#LI-VV3