Support customer and other vendor team members to assess technical feasibility of the business requirement and implementation of solution. Architect, design and deploy solutions using ServiceNow platform. Design solutions for agreed system integration, create and maintain API and data integration processes between ServiceNow and other platform. Collaborate with ServiceNow Support concerning strategies and technical aspects of platform upgrades, patch installation and hot fixes. Implementation of approved apps from ServiceNow application store. Analyse requirements and implement solutions to agreed enhancements to the ServiceNow platform per documented requirements and deliverables. Develop agreed integrations between the Client ServiceNow system and external systems. Responsible for executing patching and upgrades to the ServiceNow Platform. Act as the Problem Manager for Platform related Problem Records. Ensure adherence to quality standards and attainment of project deliverables
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