Lead Executive

Requirements

• Minimum 1 year and maximum 2 years of experience in lead handling, customer support, telecalling, or sales coordination. 
  
• Fluency in English and Malayalam is mandatory.
  
• Knowledge of Hindi and Tamil will be an added advantage. 
  
• Good communication and interpersonal skills.
  
• Ability to respond to leads quickly and professionally.
  
• Basic computer and CRM knowledge preferred.
  
• Strong follow -up and coordination skills. 
  

• Handle incoming leads and client inquiries.
  
• Communicate with clients through calls, messages, and emails.
  
• Qualify and assign leads to the concerned team.
  
• Maintain lead data and follow -up records.
  
• Ensure smooth first -level customer interaction and support.
  

• Energetic and confident communicator. 
  
• Good team player with a professional attitude.
  
• Able to manage multiple leads efficiently.
  

Benefits

Career Growth & Learning

• Opportunity to work on advanced Zoho implementation and digital transformation projects.
  
• Exposure to real -time ERP, CRM, Finance, HR, Inventory, and Automation projects.
  
• Hands -on experience with multiple Zoho applications and enterprise -level workflows.
  
• Support for Zoho certifications and professional skill development.
  
• Career growth opportunities within a fast -growing Zoho implementation company.
  

Performance Benefits & Incentives

• Attractive performance -based incentives.
  
• Project completion and implementation incentives.
  
• Annual performance appraisal and salary revision opportunities.
  
• Recognition and rewards for outstanding performance and innovation.
  

Employee Welfare & Corporate Benefits

• Health insurance / medical support benefits.
  
• Paid leave and company holidays.
  
• Employee engagement activities and team outings.
  
• Friendly and professional office environment.
  
• Corporate exposure through client meetings, seminars, and implementation projects.
  
• Opportunity to work with international and domestic clients.
  

Work Environment

• Collaborative and supportive technical team.
  
• Opportunity to directly contribute to business process transformation projects.
  
• Exposure to modern business technologies, APIs, automation, and integrations.
  
• Structured project management and learning -oriented culture.
  

Additional Advantages

• Experience working with a Zoho Premium Partner ecosystem.
  
• Opportunity to participate in workshops, client events, and training programs.
  
• Exposure to multiple business industries including manufacturing, healthcare, retail, logistics, finance, and services.
  
• Stable long -term career opportunity in the growing ERP and SaaS industry.