Lead HR Analytics and Operations

Role Overview

We are seeking a highly analytical and operationally driven Lead – HR Analytics and Operations to own and enhance our people analytics, HR operations, workforce planning, and process automation capabilities. This role will serve as a key partner to HR leadership, Finance, and business stakeholders by providing actionable workforce insights, ensuring operational excellence, and driving automation initiatives that improve efficiency and decision-making.

The ideal candidate combines strong HR operations expertise with advanced analytics capabilities and a passion for leveraging technology and automation to build scalable people processes.

Key Responsibilities

HR Analytics & Workforce Insights

• Own and manage HR reporting and analytics, including headcount tracking, hiring pipelines, attrition trends, workforce planning, and talent metrics.


• Develop and maintain executive-ready dashboards and data packs for monthly, quarterly, and annual business reviews.


• Analyze workforce trends, attrition patterns, talent density metrics, and organizational effectiveness indicators to provide actionable recommendations.


• Partner with Finance to track workforce costs, headcount budgets, and people-related financial metrics.


• Build predictive and forward-looking people analytics dashboards that support strategic workforce decisions.


• Monitor employer branding and employee sentiment metrics and drive continuous improvement initiatives based on insights.

HR Operations Excellence

• Lead end-to-end HR operations, including onboarding, offboarding, employee lifecycle management, HRMS administration, and data governance.


• Ensure data accuracy, integrity, and compliance across all HR systems and records.


• Manage HR operations processes, service levels, and operational controls to deliver a seamless employee experience.


• Establish, document, and continuously improve HR operational processes and standard operating procedures (SOPs).


• Oversee HRMS administration and ensure timely updates to employee records and organizational data.


• Lead and mentor HR Operations team members, setting clear performance expectations and service standards.

Process Automation & Technology Enablement

• Identify opportunities to automate HR processes through AI, workflow automation, scripting, and technology solutions.


• Drive adoption of automation-first and analytics-first practices within the HR function.


• Evaluate and implement HR technology tools, integrations, and process enhancements to improve operational efficiency.


• Measure and report the impact of automation initiatives through productivity and efficiency metrics.

Cross-Functional Collaboration

• Serve as the primary HR partner for Finance on workforce planning, budgeting, and people cost reporting.


• Collaborate with HR Business Partners and business leaders to provide proactive workforce insights and talent intelligence.


• Support leadership with board-ready and executive-level HR reports, presentations, and strategic workforce analysis.


• Ensure alignment between business growth plans, hiring strategies, and workforce capacity requirements.

Required Qualifications

• 7–12 years of experience in HR Operations, People Analytics, Workforce Planning, or HR Shared Services.


• Proven experience building and managing HR analytics frameworks, dashboards, and reporting architectures.


• Strong hands-on experience with HRMS platforms; experience with Darwinbox is highly preferred.


• Deep understanding of workforce planning, attrition analysis, headcount management, talent analytics, and workforce cost modeling.


• Advanced proficiency in Excel and data analysis.


• Experience with BI and visualization tools such as Power BI, Tableau, or Looker Studio.


• Strong attention to detail with the ability to manage and validate complex workforce data.


• Excellent stakeholder management and communication skills with experience presenting insights to senior leadership.


• Ability to operate effectively in dynamic, fast-paced, and evolving environments.

Must-Have Skills

• HR Operations


• People Analytics


• Workforce Reporting and Dashboarding


• Data Analysis and Insights Generation


• HRMS Administration

Good-to-Have Skills

• Headcount Budgeting and Workforce Cost Planning


• Darwinbox


• Power BI, Tableau, or Looker Studio


• Process Automation and AI Tools


• Basic Scripting (Python, Google Apps Script, or similar)


• Experience in technology-driven or high-growth organizations

Why Join Us?

• Opportunity to build and scale people analytics and HR operations capabilities.


• High visibility role partnering with HR, Finance, and business leadership.


• Drive meaningful impact through data, automation, and operational excellence.


• Collaborative culture with strong opportunities for growth and leadership development.