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Lead - Invoice & Billing

Job Description - Lead - Invoice & Billing

Responsibilities
Billing & Invoice Management

  • Generate customer demand letters, invoices, payment schedules, receipts, credit notes, and debit notes as per sales agreements and project milestones.

  • Ensure accurate computation of unit pricing, taxes, discounts, and payment plans before invoice generation.

  • Process milestone-based billing in line with construction progress and contractual terms.

  • Maintain accurate customer billing records in ERP and CRM systems.

Receivables & Collection Support

  • Monitor customer payment schedules and outstanding receivables.

  • Coordinate with CRM, Sales, and Finance teams for timely collection of dues.

  • Track overdue accounts and initiate follow-ups to improve collection efficiency.

  • Support achievement of project cash-flow and revenue realization targets.

Customer Account Management

  • Reconcile customer ledgers and ensure proper allocation of customer payments.

  • Resolve billing discrepancies and address customer queries related to invoices, payments, and account statements.

  • Maintain updated records of customer transactions and payment histories.

Compliance & Documentation

  • Ensure billing processes comply with applicable statutory regulations, GST requirements, and company policies.

  • Maintain comprehensive documentation related to customer billing and transactions.

  • Support internal and external audits by providing billing records and reconciliations.

  • Ensure adherence to financial controls and process governance standards.

MIS & Reporting

  • Prepare and publish periodic MIS reports on billing status, collections, receivables, and customer accounts.

  • Analyze billing and collection performance to identify trends and areas of improvement.

  • Provide management dashboards and reports for business reviews.

Stakeholder Coordination

  • Collaborate with Sales, CRM, Finance, Legal, and Project teams for smooth execution of billing activities.

  • Coordinate with banks, financial institutions, and channel partners for payment processing and account reconciliations.

  • Participate in process improvement and automation initiatives related to billing operations.




Qualifications
Educational Qualifications

  • Bachelor's degree in Commerce, Finance, Business Administration, or related discipline.

  • MBA / PGDM in Finance, Marketing, or a related field preferred.

  • Professional certifications in Finance, Accounting, GST, or ERP systems will be an added advantage.

Experience

  • 3-7 years of experience in billing, invoicing, collections, receivables management, CRM billing, or finance operations.

  • Prior experience in the real estate, construction, infrastructure, or property development sector preferred.

  • Strong understanding of customer billing cycles, payment plans, and revenue realization processes.




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