Serve as the final technical escalation point for complex incidents across SAP BTP Integration Suite (CPI), API Management, and Cloud Connector.
Support end-to-end integration projects involving SAP S/4HANA and satellite systems, ensuring successful connectivity and data consistency.
Collaborate with developers, business analysts, and system administrators to gather integration requirements and define comprehensive integration strategies.
Troubleshoot and resolve integration issues, working closely with technical teams to identify root causes and implement long-term corrective actions.
Provide technical expertise and guidance on SAP S/4HANA integration processes, best practices, integration patterns, and industry standards.
Work with third-party vendors and external partners to integrate their systems with SAP S/4HANA, ensuring seamless interoperability and reliable data flow.
Perform deep-dive troubleshooting using iFlow traces, MPL logs, monitoring tools, adapter diagnostics, and security artifacts.
Investigate and resolve issues involving HTTPS, SFTP, AS2, SOAP, OData, IDoc, JDBC, and various CPI adapters.
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