Lead Site Reliability Engineer

End Date

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Flexible Working Options

Job Description Summary

Job Description

Exp : 15 + years

What you’ll do
You'll be responsible for setting the direction for the SRE function and crafting the team
that delivers this capability. You'll champion SRE practices, standards and processes and
embed these across multiple feature teams.
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You'll continuously improve the service level the team provides to our end users, thinking
about application stability, customer satisfaction and strengthening incident and problem
management practises. You'll ensure our products and services are monitored proactively,
so we know about any issues before our customers do.
•
Metrics will keep you informed of where to make improvements to get the highest value
returns when automating repetitive tasks.
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This is a leadership role that means you'll mentor and develop a team of Engineers in a
“player-coach” model that helps them grow their careers.
•
Why Lloyds Banking Group
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re
focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a
great place for everyone. Including you!
What you’ll need
You'll have experience in providing SRE thought leadership and setting the technical
direction for a SRE function. Among your strengths will be your passion for SRE practices
including SLIs, SLOs, Error budgets and Toil removal.
•
You should be able to define and monitor success metrics and build dashboards using
tools such as Dynatrace, Kibana and Splunk.
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Additionally, you should have:
• Experience running a support operation
Good technical leadership and experience leading a large multi-functional team (ideally
10+)
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• Broad technical knowledge across a range of platforms, technologies and methodologies
The ability to voice support for helping business and technical partners understand the
benefits in SRE and DevOps
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It would be great if you also had
• Experience within financial services.