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Lead Specialist - Customer Deal Desk, Global SSC

Job Description - Lead Specialist - Customer Deal Desk, Global SSC

Description

Role Overview:


As a Contracts Administrator , you will be responsible for creating, validating, and processing contract documentation in compliance with Oracle policies. You will work closely with Sales, Finance, Legal, and other internal stakeholders to ensure accuracy, mitigate risk, and enable seamless business operations.



Responsibilities

Key Responsibilities:

  • Create, validate, and process contract documents using Oracle’s standard templates.
  • Ensure compliance with Oracle policies, approvals, and corporate risk guidelines.
  • Collaborate with Sales, Finance, Legal, and Deal Management teams for smooth deal execution.
  • Manage multiple requests efficiently while meeting tight deadlines.
  • Provide exceptional customer focus and maintain a high level of accuracy.

 

Required Skills:

  • Strong decision-making skills under pressure, even with incomplete data.
  • Excellent English communication skills (written & verbal).
  • Ability to manage multiple priorities with strong attention to detail.
  • High adaptability and quick learning ability in a fast-moving environment.
  • Strong organizational skills with proven ability to meet deadlines.
  • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
  • (Preferred) 3–10 years of experience handling contractual documents.
  • (Preferred) Knowledge of Oracle policies and procedures.

Shift Details:

Must be flexible with all shifts including 8PM-5AM.



Qualifications

Career Level - IC2



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