Job Description - Lead, Technical Documentation, Quality, SciTech Centre
Job Objective: Lead the technical documentation team of R&D facility and deliver documentation package of new product as per set standards.
Primary Responsibilities:
Strategic and Planning:
Planning for executing on-time delivery of Master Validation Documents, Master Operating Instructions, and Master Spare Parts Documents in-line with departmental goals.
Foresee future needs and participate/contribute in continuous improvement of master documents of new products.
Participate/Contribute in continuous optimization of documentation process by adopting effective AI based solutions.
Functional:
Develop, implement and maintain master documents to align with strategy document
Develop and implement Editorial Guide, Base Modules, documentation processes and Company standards
Develop, implement and maintain review checklist for master documents
Develop and control Standard Terminology
Drive and control standard practices of PLM (Product Lifecycle Management), PDLC (Product Development Lifecycle) and DDLC (Document Development Lifecycle)
Drive CFT (Design, A&C, Manufacturing, and QA team) to review and gather input from various functions for improvement in the Instructions
Drive and control ACG Standards for “Content Development” to develop uniform and consistent content
Drive, facilitate and participate in master core team
Review and Release machine-specific Master modules to prepare master documents
Oversee project management for each master project
Complete the project with the sign off on ‘handover form’ involving all stakeholders
Ontime & First Time Right completion of Master Documents with a thorough review and release processes
Understand various regulatory requirements, like, CFR part 21, GAMP V, Machinery Directive
Understand the various internation writing standards like MSTP, STE
Internal Process:
Support QA team to prepare templates of internal documentation.
Support HOD to prepare and update departmental monthly report.
Prepare and Maintain reports on CFT feedback and improvement actions suggested by various functions.
People’s Development:
Establish & Maintain Customer-Centric culture within documentation teams to fulfil desired customer need
Create engaging work culture, establish effective feedback practices,
Identify the team’s development plan and prepare a yearly calendar to facilitate training along with the HR team
Measure/monitor individual development after completion of the training program.
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