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Lead - Technical Support, Electrical / Mechanical

Job Description - Lead - Technical Support, Electrical / Mechanical

Responsibilities

  • Lead the technical support team in troubleshooting and resolving complex electrical and
    mechanical issues to minimize downtime and ensure operational continuity.

  • Oversee the maintenance, repair, and optimization of critical equipment and systems within
    the Coal to Chemical operations.

  • Collaborate with cross-functional teams to implement advanced technologies and best
    practices for improving operational efficiency and reducing costs.

  • Develop and execute preventive and predictive maintenance programs to enhance
    equipment reliability and lifespan.

  • Provide technical expertise in the design, installation, and commissioning of new systems
    and equipment.

  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and
    implement corrective actions.

  • Ensure adherence to safety standards and protocols in all technical operations, fostering a
    culture of safety and compliance.

  • Support the Head Project in planning and executing strategic initiatives, including capacity
    expansion and process optimization projects.

  • Train and mentor team members to build technical capabilities and ensure knowledge
    transfer.

  • Stay updated on industry trends, emerging technologies, and best practices to drive
    innovation and continuous improvement.



Qualifications

Bachelor’s degree in Electrical or Mechanical Engineering.

• 10 to 15 years of experience in technical support roles within large-scale industrial

operations, preferably in the coal, chemical, or energy sectors.

• Proven track record of managing maintenance and technical support teams in high-pressure

environments.


Educational Background

• Bachelor’s degree in Electrical or Mechanical Engineering is mandatory.

• Advanced certifications in maintenance management or relevant technical fields are

preferred.


Years & Type of Experience

• 10 to 15 years of experience in technical support, maintenance, or engineering roles.

• Extensive experience in handling electrical and mechanical systems in industrial operations,

with a focus on reliability and efficiency.



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