Lead Test Automation Engineer - Merch & Lgx

Who are we? 

Overview of the Role

The QE – Sr. QA Engineer will play a critical role in ensuring the overall quality, stability, and reliability of Williams-Sonoma’s digital commerce platforms. This role is responsible for driving quality assurance strategies, leading testing efforts across releases, and partnering closely with business, product, and engineering teams to deliver high-quality customer experiences.

Responsibilities include:

•    Ensure overall quality of deliverables and provide formal test sign-off for releases.

•    Own and execute testing for production releases in collaboration with business teams.

•    Lead website testing efforts and ensure readiness for launch.

•    Provide leadership and technical expertise in Test Automation and Quality Assurance practices.

•    Monitor QA activities, test results, leaked defects, and conduct root cause analysis.

•    Identify areas of improvement and implement process enhancements to improve quality outcomes.

•    Act as an escalation point for all matters related to testing and quality assurance.

Qualifications:

•    7–9 years of experience in Quality Engineering or Software Testing roles.

•    Strong experience in front-end QA for e-commerce websites.

•    Well-versed with Agile methodologies and QA processes.

•    Thorough understanding of the e-commerce domain.

•    Hands-on experience in preparing test scenarios and test cases.

•    Ability to identify gaps in existing processes and recommend continuous improvements.

•    Excellent written and verbal communication skills.

•    Strong business domain knowledge relevant to past project experience.

•    Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent practical experience.