Lead UI/UX Designer

 Dig deep into user behavior and uncover the why behind the what”  Turn insights into lightbulb moments (and action!)  Map service experiences like a cartographer of human-centered magic  Co-create with designers, product folks, and people who say things like “north star”  Prototype, test, fail fast, learn faster What You Bring:  3+ years in UX Research or Service Design (or both!)  Expertise in qualitative and quantitative methods  Experience mapping user journeys and service blueprints  Strong storytelling and facilitation skills  A curious, collaborative, and growth-oriented mindset Why Join Us?  Human-centered culture  Complex, meaningful challenges  Great team, flexible work, real impact