Learning Analytics Analyst

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

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Learning & development specialist

Position Summary

We are seeking a highly motivated and experienced Learning and Development Specialist to join our dynamic team. This individual will play a key role in designing, developing, and delivering training programs related to financial, cultural, and technical processes. The ideal candidate will have a strong background in creating effective training materials and facilitating engaging learning experiences that enhance operational performance and support organizational goals.

Key responsibilities will include collaborating with various stakeholders to assess training needs, developing tailored training solutions, and leading interactive sessions that cater to diverse audiences. The successful candidate will demonstrate an ability to manage multiple projects, adapt to different learning styles, and maintain a positive and professional attitude in all aspects of training delivery.

This candidate will be passionate about fostering a culture of continuous learning and improvement, with proven expertise in developing training content that resonates with learners while driving operational excellence. Strong communication skills and the ability to work cross-functionally will be crucial for success in this role.

Key activities

• Responsible for leading projects from concept through implementation.
• Responsible for balancing stakeholder requirements and strategic objectives within quality, time, and budget constraints and for managing associated risks.
• Responsible for gathering and documenting project schedule, project benefits, and strategic importance of projects.
• Activities include but are not limited to developing project schedule, project communication, allocating resources (internal & external).
• Coordinate subject area and technical specialist to implement stakeholder requirements.
• Act as the single point of contact.
• Regularly report project status to program managers, senior management and/or the sponsor and stakeholders.
• May manage relationships with external contractors, developers.

Desired skills & competencies

The ideal candidate would demonstrate:

• Proficiency in Word, Excel, and PowerPoint
• Experience with Adobe Captivate or another eLearning authoring tool
• Experience in conducting business or statistical analysis and leading medium to low complexity projects
• Strong background in communications, organizational change management, training, or a related area
• Ability to manage multiple priorities
• Ability to communicate at all employee levels effectively (verbally and in writing)
• Ability to define problems, collect data, establish facts and draw conclusions
• Excellent presentation and communication skills
• Proficient in problem-solving, organization, creativity, grammar, and writing
• Excellent interpersonal and collaboration skills
• QDM Expert Certification a plus

Analytical Skills; Planning & Organization Skills; Written & Verbal Communication Skills; Team Working Skills; Project Management Skills