Learning & Development

Key Responsibilities:

• Training Logistics Coordination:
  • Schedule classroom training sessions, book venues, and arrange necessary equipment and materials.
  • Coordinate with trainers, facilitators, and participants regarding session details, invitations, and reminders.
  • Ensure training rooms are set up with required AV, seating, and supplies.
• Administrative Support:
  • Maintain accurate records of training attendance, feedback, and completion.
  • Prepare and distribute training materials, handouts, and certificates.
  • Track and manage training calendars, registrations, and waiting lists.
• Data Management & Reporting:
  • Update and manage training databases and Learning Management Systems (LMS).
  • Generate regular reports on training participation, feedback, and outcomes.
  • Assist in compliance tracking and documentation for mandatory training programs.
• Stakeholder Communication:
  • Serve as a point of contact for training-related queries from employees and trainers.
  • Communicate any changes, cancellations, or updates promptly and professionally.
• Continuous Improvement:
  • Collect and compile participant feedback for process improvement.
  • Support the L&D team in evaluating and enhancing classroom training delivery.

• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).
• 4+ years of experience in an administrative, HR, or L&D support role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency with MS Office (Word, Excel, PowerPoint) and familiarity with LMS or HRIS systems.
• Detail-oriented, proactive, and able to manage multiple priorities.
• Experience coordinating classroom or instructor-led training is highly desirable