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Learning Coordinator

Job Description - Learning Coordinator

Description

Essential Duties and Responsibilities: 

  • Coordinate training program schedule of classes, including facilities allocation, materials and catering orders, pre- and post-work communication, and post-session evaluations 
  • Communicate with client program managers, learners, and GP management team 
  • Support/coordinate vendor communications, including instructor packets and onsite instructor access and support 
  • Monitor status and condition of classroom facilities and equipment 
  • Execute all tasks and duties associated with implementing assigned courses and programs 
  • Report on quality of program deliveries on an ongoing basis and per client schedule 
  • Research and locate off-site training locations (hotels, conference centers, etc)
  • Interface with LMS administrators concerning enrollments, rosters, and scheduling 
  • Interface with the LMS Administration team for course and session supporting activities 
  • Coordinate creation of vendor SOWs, purchase requisitions, and purchase orders 
  • Assist with Internal process auditing and innovation of best practices 
  • Distribute marketing and communication materials as needed 
  • Identify problems and root causes, taking a consultative approach to assist the client with resolution. 
  • Assist with updates and revisions to training program-related processes, procedures, and supporting documentation
  • Support resolution of learner-related Help Desk tickets
  • Education/Experience Required:
  • Any Bachelor’s Degree 
  • Three or more years training-related experience in a corporate environment 
  • Demonstrated excellent verbal and written presentation and communication skills 
  • Proficiency with related software (MS Word, Excel, Outlook, and PowerPoint) 
  • Knowledge of and experience with learning management systems preferred

 

Skills/Attributes Required: 

  • Customer focus – proactively finds ways to exceed customer needs 
  • Detail-oriented, well organized 
  • Able to communicate effectively in all modes with customers and peers 
  • Analytical – identifies root causes, corrective and preventative actions 
  • Logical, problem solving, troubleshooting skills

 

Why join us

Diversity comes naturally to us at GP Strategies. With more than 4000 employees in over 30 countries, being diverse is second nature. Yet, it’s more than just about location, our style focuses on performance and revolves around respect, fairness and working collectively to achieve our goals.
We support our people, no matter who they are, or where they are from because they have different perspectives and attitudes. That’s how ideas are born and enable us to work smarter. It just makes sense that we cater for a range of different circumstances, offering flexible work practices designed to let you fit in work around your life, not the other way around.

#LI-AA1

#Hybrid



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