Linux SME / SRE Engineer

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Experience: 5+ yrs

Location: Bengaluru, Karnataka, India, Hyderabad, Telangana, India

Job Type: Full-time

We are looking for an experienced Linux SME / SRE Engineer with strong expertise in Core Linux Administration, RHEL, and PCS/Pacemaker clustering to support business-critical production environments.

The role focuses on maintaining highly available Linux infrastructure, resolving complex production issues, ensuring system reliability, and supporting clustered environments. The ideal candidate will have strong hands-on troubleshooting capabilities, a solid understanding of high-availability architectures, and the ability to work effectively with clients and technical stakeholders.

Key Responsibilities

• Administer and support Linux-based production environments across critical infrastructure.
• Perform day-to-day Core Linux administration, configuration, monitoring, maintenance, and troubleshooting.
• Manage, monitor, configure, and troubleshoot PCS/Pacemaker high-availability clusters.
• Ensure availability, reliability, stability, and performance of Linux infrastructure and clustered services.
• Troubleshoot complex and critical production incidents and drive issues through to resolution.
• Perform root-cause analysis and implement sustainable solutions for recurring infrastructure problems.
• Monitor system and cluster health and proactively identify potential availability or performance issues.
• Support failover, recovery, maintenance, and operational activities across high-availability environments.
• Collaborate with clients, infrastructure teams, application teams, and other technical stakeholders on incidents and enhancements.
• Participate in incident management, problem management, change management, and production maintenance activities.
• Follow SRE practices for monitoring, reliability improvement, incident response, and operational efficiency.
• Maintain technical documentation, operational procedures, troubleshooting guides, and support records.
• Participate in rotational shifts to provide continuous production support.
• Identify opportunities to automate repetitive infrastructure tasks and improve operational efficiency.
• Support infrastructure changes, upgrades, patching, and maintenance activities in accordance with established processes.
• Contribute to service reliability, availability, and continuous improvement initiatives.

What Makes You a Great Fit

• 5–9 years of overall experience in Linux administration, infrastructure engineering, SRE, or production support, with a maximum of 10 years preferred.
• Minimum 4 years of hands-on experience with PCS/Pacemaker cluster administration.
• Strong expertise in Core Linux Administration and production infrastructure support.
• Strong hands-on experience with RHEL (Red Hat Enterprise Linux).
• Solid understanding of High Availability, clustering, failover, resource management, and cluster troubleshooting.
• Proven experience supporting critical production environments with strict availability and reliability requirements.
• Strong troubleshooting, debugging, root-cause analysis, and incident-resolution capabilities.
• Experience working with production monitoring, incident management, and infrastructure maintenance processes.
• Strong understanding of SRE and ITIL practices is desirable.
• Excellent communication and client-facing skills with the ability to explain technical issues clearly to stakeholders.
• Strong stakeholder-management and collaboration skills.
• Ability to work effectively under pressure during critical production incidents.
• Willingness to work in rotational shifts, including scheduled production-support coverage.
• Experience with VMware administration is an advantage.
• Exposure to AWS or other cloud platforms is desirable.
• Knowledge of Oracle Database and its infrastructure dependencies is an advantage.
• Strong ownership mindset with a focus on system reliability, operational excellence, and continuous improvement.