Logistics Executive

Company : L.l.p.

Job Type : Full Time

Bengaluru, India

Job Description - Logistics Executive

ABOUT THE POSITION

The Logistics Executive will coordinate and track warehouse and online order shipments, support internal teams with logistics-related matters, and follow up on deliveries and reverse pickups to help ensure timely and efficient logistics operations.

JOB RESPONSIBILITIES

• Coordinate shipping and tracking of online orders.

• Act as the warehouse point of contact for the CX team.

• Coordinate reverse pickups for B2B and B2C orders whenever required.

• Track shipments dispatched from the warehouse and follow up on delays or delivery issues.

• Support Retail POCs with logistics-related queries and shipment issues.

• Support the International Export Team with shipment coordination when required.

• Work with the logistics team to monitor TAT for B2C orders.

• Monitor shipment TAT and logistics partner SLAs, and follow up on delays.

• Coordinate resolution of delayed, lost, damaged, misrouted, or undelivered shipments.

• Follow up on POD, delivery confirmation, and reverse pickup closure.

• Maintain shipment trackers and prepare regular reports on dispatched, delivered, delayed, and pending shipments.

• Coordinate with Warehouse, CX, Retail, Export, and courier partners to resolve issues promptly.

• Identify recurring logistics issues and suggest improvements to delivery performance and costs

Requirements

BASIC QUALIFICATIONS

• Basic knowledge of logistics, shipment tracking, and courier operations.

• Working knowledge of MS Excel or Google Sheets.

• Good coordination, communication, and follow-up skills.

Benefits

Provident Fund

Over time allowance

Health Insurance

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About the Company

L.l.p.

Make Your Own Perfume offers high-quality imported fragrances with customization and affordability under one brand.

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