Logistics Executive Domestic, Trade & Export

 LogisticsExecutive—Domestic,Trade&Export
Reportsto: Founder
Location: Delhi NCR (on-site)
Type: Full-time

Roles and Responsibility:
B2C delivery
 Manage last-mile partnersforfurniture and decor: parcel, heavy/bulky, andwhite-glove
delivery-and-assembly
 Maintain serviceability and delivery-timeline data by pincode and product class — this
feeds what a customer sees at checkout
 Run NDR, RTO and returns: pickup, condition check, restock orsellerreturn
 Track damage rate on fragile items and enforce packaging standards on sellers
B2B / trade delivery
 Project freight: LTL, FTL, part-load, and consolidating multiple sellers into one site
delivery
 Site coordination — delivery windows, unloading, installation handover, phased
dispatch against project schedules
 Negotiate and manage carrier and fleet contracts
Seller operations
 Onboard sellers onto ourshipping process;set their pickup SLA, packaging spec and
dispatch obligations
 Track sellerfulfilment performance and raise chargebacksfor delays and damage
 Feed recurring problems to engineering so they become rules in the ERP
Export
 Run export documentation end to end: IEC, AD code, LUT, HS classification, COO,
shipping bill, invoice and packing list
 Manage our CHA and freight forwarders day to day (we prefer FedEx/DHL-class
integrated networks over piecemeal forwarders)
 Build and maintain landed-cost sheets per SKU and per container for the US, UAE and
KSA across FOB, CIF and DDP
 Coordinate compliance requirements — BIS/QCO inbound, destination-market
standards outbound

Must have
 4–7 years in logistics orsupply chain
 Hands-on export documentation experience — you have personally prepared or
filed shipping documents, notjust watched someone do it
 Working knowledge of Incoterms and HS classification
 E-commerce or D2C last-mile experience, including RTO and returns handling
 Experience with bulky or fragile categories — furniture, appliances, ceramics, lighting,
building materials, glass
 Strong Excel/Sheets; comfortable in a WMS or ERP
Strongplus
 Both e-commerce last-mile and project/heavy freight in the same CV
 India–GCC orIndia–US lane experience
 Marketplace-side experience managing third-party sellers’ dispatch
 Has negotiated a carrier rate card and can quote the saving