M365/Saas Administrator.

Role Overview

We are looking for an experienced M365 / SaaS Administrator to manage and support the organization's Microsoft 365 environment along with enterprise collaboration and SaaS applications.

Key Responsibilities

• Administer Microsoft 365, Exchange Online, SharePoint, OneDrive, and Teams.
  
• Manage Entra ID, users, groups, licenses, MFA, and Conditional Access.
  
• Manage Entra ID Connect / Cloud Sync and troubleshoot synchronization issues.
  
• Support SSO, SAML, and OAuth integrations.
  
• Administer SaaS platforms such as Zoom, Slack, Jira, and Confluence.
  
• Handle L1/L2/L3 incidents, troubleshooting, RCA, and vendor coordination.
  
• Support M365/SaaS security, compliance, and access reviews.
  
• Maintain SOPs and operational documentation.